
Code of Ethics
Disputes Resolution
Careers in Funeral Service



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Code of Ethics
Members of the Funeral Directors Association of New Zealand and the
individual Funeral Directors on its register recognise the responsibilities
entrusted to them in their relationships with:
- The bereaved they serve
- The public at large
- The profession of which they are a part.
Specifically, they have agreed:
- To accept as a duty the maintenance of truth, accuracy, dignity and good
taste.
- To maintain in all matters the highest standard of business, professional
and personal conduct.
- To respect in all circumstances the confidentiality and trust placed in
them by reason of their function and calling.
- To preserve within the bounds of dignity, good taste, and practicality, the
right of personal choice and decision-making for the families they serve, and
due regard for the ethnic origin and spiritual beliefs of the deceased
person.
- To maintain qualified and competent personnel with facilities and equipment
adequate to provide a comprehensive funeral service.
- To provide accurate information concerning the range of services and
merchandise available, the prices of the same, and the functions and
responsibilities accepted on behalf of the their clients.
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