The New Normal of Engaging Client Families
Facilitator:  David Moger
Lianne Fraser - Celebrants Association NZ
Stephen Dil - The Funeral Trust
Graeme Cummins - Auckland Memorial Park & Cemetery Ltd 

Panel discussion. 

The Modern Chapel – Technology to Enhance the Funeral Experience
Presenters:  Callum Brieske, James Simmonds, Richard Martin


Callum Brieske – Applications Engineer – NSL Group, Auckland.  What Callum doesn’t know about AV technology just isn’t worth knowing!

James Simmonds – Owner – Webfox, web development studio specialising in cloud-based software, Napier.  Super genius in the realm of developing web applications and websites.

Richard Martin – Funeral Director – Eagars Funerals, New Plymouth.  Passionate about technology and delivering a positive funeral experience.

As technology requirements for the modern funeral increase, bringing everything together seamlessly can be a challenge.  Music, slideshows, streaming, tributes, website – it can all be a little overwhelming! Technology evolves and so too must the venues that host funerals and the funeral directors that manage them. 

This session includes a live demonstration of the technology available that not only meets the demands of families but also makes the job of delivering all the technical elements easier for funeral directors, along with practical advice if you’re considering investment in new technology for your premises. 

Engaging your people (Lean Thinking Workshop)
Bryan Travers

Bryan Travers is the owner operator of Quality Dynamics Limited, a consultancy practice specialising in Leadership Coaching and Strategy Formulation. He has 30 years of experience in Senior Executive roles in various businesses. He also has a 20-year heritage in Executive Education. Bryan specialises in performance excellence and Lean Thinking training.

Bryan will deliver a Lean Thinking workshop focusing on the below key areas to help you engage your people:

  • Critical issues
  • NZ productivity comparisons
  • Continuous improvement culture
  • Engagement factors
  • Value, waste, mandate definitions
  • Success factors